2020 Results
Winners and runners-up in the 2020 Group Travel Awards
Best Airline for Groups
- Winner: Jet2.com
- Runner-up: British Airways
- Flybe
- Virgin Atlantic
- easyJet
Sponsor: Travelsphere
Best European Destination for Groups
- Winner: Austria
- Runner-up: Switzerland
- Belgium
- Berlin
- Croatia
- Ireland
- Jersey
Sponsor: Fred. Olsen Cruise Lines
Best Ocean Cruise Line Operator for Groups
- Winner: Fred. Olsen Cruise Lines
- Runner-up: Cruise & Maritime Voyages
- Emerald Waterways
- Hurtigruten
- P&O Cruises
Sponsor: Travel Editions Group Travel
Best Information Product for Groups
- Winner: www.traveleditions.co.uk
- Runner-up: Leeds Castle Brochure
- English Heritage Group Visits Guide 2019/20
- Groups Direct Brochure
- Windsor Great Park The Savill Garden; Group Visits Guide
- www.silvertraveladvisor.com
- www.successtours.com
Best Group Dining Experience
- Winner: Planet Hollywood
- Runner-up: Hard Rock Café London
- Bateaux London
- Bodelwyddan Castle Hotel
- Faulty Towers: The Dining Experience
- Fred. Olsen Cruise Lines
- Wetherspoons
Best Coach Operator for Groups
- Winner (Small): Dunwood Travel
- Winner (Large): Edwards Coaches
- Runner-up (Small): David Urquhart Travel
- Runner-up (Large): Lucketts Travel
- Alfa Travel Coach Holidays
- Bakers Dolphin
- Chalkwell Coaches
- Daish’s Holidays
- Harry Shaw
- InterChoice Holidays
- Kirby’s Coaches
- Shearings Holidays
Sponsor: Disneyland Paris (Large Coach Operator) Eurotunnel Le Shuttle (Small Coach Operator)
Best Animal or Sea Life Attraction for Groups
- Winner: West Midland Safari & Leisure Park
- Runner-up: Longleat
- Hawk Conservancy Trust
- SEA LIFE London Aquarium
- The Deep
- ZSL London Zoo
Sponsor: Discover Animals
Best Sea Crossing Operator for Groups
- Winner: Eurostar
- Runner-up: P&O Ferries
- DFDS
- Eurotunnel
- Wightlink
Sponsor: University of Kent
Best Group Tour Operator
- Winner: IOW Tours
- Runner-up: Airedale Tours
- Daish’s Holidays
- Greatdays Travel Group
- Riviera Travel
- Shearings Holidays
- Success Tours
- Travel Editions
- Travelsphere
- just for groups!
Best Holiday Park for Groups
- Winner: Norton Grange, Coastal Village, Isle of Wight (Warner Leisure Hotels)
- Runner-up: Potters Resort Norfolk
- Gunton Hall Coastal Village (Warner Leisure Hotels)
- Lower Hyde Holiday Park, Isle of Wight (Parkdean Resorts)
- Mill Rythe Holiday Village, Hayling Island (Away Resorts)
Sponsor: Isle of Wight Tours
Best Family Day Out
- Winner: Warner Bros. Studio Tour London – The Making of Harry Potter
- Runner-up: Legoland Windsor
- Beamish; the Living Museum of the North
- Cadbury World
- Hever Castle
- Longleat
- Portsmouth Historic Dockyard
- The Royal Mint Experience
Best European Attraction for Groups
- Winner: Disneyland Paris, France
- Runner-up: Cologne Cathedral, Germany
- Efteling, Netherlands
- Guinness Storehouse, Ireland
- Titanic Belfast, Northern Ireland
Best Individual Hotel for Groups
- Winner: Rendezvouz Hotel, Skipton
- Runner-up: St Kilda Hotel, Llandudno
- Littlecote House (Warner Leisure Hotels)
- Queens Hotel, Eastbourne (Leisureplex)
- Shanklin Hotel, Isle of Wight (Leisureplex)
- The Prince Regent, Weymouth (Daish’s)
Best Group Ticketing Agency
- Winner: Group Line
- Runner-up: Encore
- Delfont Mackintosh Theatres
- Groups Direct
- See Groups
- Ticketmaster
Sponsor: Planet Hollywood
Best Event for Groups
- Winner: Kynren – an epic tale of England
- Runner-up: RHS Garden Wisley Flower Show
- Christmas at Kew
- Royal Ascot
- The Royal Edinburgh Military Tattoo
- Thursford Christmas Spectacular
Sponsor: Eurostar
Best Canal or Riverboat Operator for Groups
- Winner: French Brothers
- Runner-up: City Cruises
- Canterbury Historic River Tours
- CroisiEurope Cruises
- River Cruise Line
- Stuart Line Cruises
- Thames Clippers
- Windermere Lake Cruises
Sponsor: GO Travel Show
Best Rail Operator for Groups
- Winner: GWR
- Runner-up: Avanti West Coast
- Eurostar
- LNER
- South West Trains
Sponsor: Warner Bros Studio Tour; The Making of Harry Potter
Best Company or Venue Offering Guided Tours
- Winner: Houses of Parliament
- Runner-up: Shakespeare’s Globe
- BBC Tours
- Canterbury Guided Tours
- Emmerdale Village Tour
- Groups Direct
- MINI Plant Oxford (BMW Group)
- Royal Opera House
- The Original Tour
Sponsor: UKinbound
Best West End Production
- Winner: Les Misérables
- Runner-up: Tina: The Tina Turner Musical
- 9 to 5: The Musical
- Come from Away
- Everybody’s Talking About Jamie
- Matilda
- The Lion King
Sponsor: Group Line
Best University Accommodation for Groups
- Winner: University of Kent, Canterbury
- Runner-up: University of Portsmouth
- Imperial College London
- St Aidan’s College at Durham University
- York Conferences at The University of York
Best Historic House and/or Garden for Groups
- Winner: The Savill Garden
- Runner-up: Blenheim Palace
- Buckingham Palace
- Hampton Court Palace
- Leeds Castle
- RHS Garden Wisley
- Royal Botanic Gardens, Kew
- The Eden Project
- Waddesdon Manor
- Woburn Abbey
Sponsor: LNER
Most Group Friendly Hotel Chain or Group
- Winner: Daish’s Holidays
- Runner-up: Warner Leisure Hotels
- Abacus Hotels
- Holdsworth Hotels
- Ibis Hotels
- Jurys Inn
- Premier Inn
Best Attraction for Group Visits – London
- Winner: Royal Museums Greenwich
- Runner-up: Tower of London
- BODY WORLDS London
- Buckingham Palace
- Houses of Parliament
- Jeff Wayne’s The War of The Worlds: The Immersive Experience
- Royal Albert Hall
- Shakespeare’s Globe
- Southbank Centre
- The View from The Shard
Sponsor: Wendy Wu Tours
Best Attraction for Group Visits – Outside London
- Winner: Windsor Castle
- Runner-up: Ironbridge Gorge Museums
- Beaulieu
- Blenheim Palace
- Bletchley Park
- Bombay Sapphire Distillery
- National Memorial Arboretum
- Shakespeare’s Birthplace Trust
- The Eden Project
Sponsor: The View from The Shard
Best UK Destination for Groups
- Winner: Isle of Wight
- Runner-up: Canterbury
- Bristol
- Greenwich
- Kent
- London
- Stoke-on-Trent
- York
Sponsor: Daish’s Holidays
Special award winners…
Innovation in Tourism
- Winner: Invisible Cities
Sponsor: GTO Magazine
Little Treasures of Britain Award
- Winner: Talliston House and Gardens
Sponsor: Britain’s Delightful Towns
Technological Innovation Award
- Winner: The Hastings Contemporary
Outstanding Contribution to Group Travel by an Individual Award
- Winner: Harold Burke