2019 Results

Winners and runners-up in the 2019 Group Travel Awards

Best Airline for Groups

  • Winner: Jet2.com
  • Runner-up: British Airways
  • easyJet
  • Flybe
  • KLM
  • Virgin Atlantic

Best European Destination for Groups

  • Winner: Ireland
  • Runner-up: Germany
  • Belgium
  • Brussels
  • Cyprus
  • Prague
  • Switzerland

Best Ocean Cruise Line Operator for Groups

  • Winner: Fred. Olsen Cruise Lines
  • Runner-up: Cruise & Maritime Voyages
  • Emerald Waterways
  • Norwegian Cruise Line
  • P&O Cruises
  • Voyages to Antiquity

Best Information Product for Groups

  • Winner: City & Village Tours Brochure 2019
  • Runner-up: greatdays.co.uk
  • Delfont Mackintosh Theatres Groups Guide
  • English Heritage Group Visits Guide 2018/2019
  • Leeds Castle Group & Travel Trade Guide 2019/2020
  • The National Trust Groups Guide 2018
  • justforgroups.com

Best Group Dining Experience

  • Winner: Bateaux London
  • Runner-up: Planet Hollywood
  • Blenheim Palace
  • Faulty Towers; The Dining Experience
  • Frankie & Bennie’s
  • SS Great Britain
  • The Medieval Banquet

Best Coach Operator for Groups

  • Winner (Large): Lucketts Travel
  • Winner (Small): Eastons Holidays
  • Runner-up (Large): Edwards Coaches
  • Runner-up (Small): Dunwood Travel
  • Bakers Dolphin
  • Daish’s Holidays
  • David Ogden Holidays
  • Harry Shaw
  • Kirby’s Coaches
  • Shearings
  • Solus Coaches

Best Animal or Sea Life Attraction for Groups

  • Winner: West Midland Safari & Leisure Park
  • Runner-up: ZSL London Zoo
  • Longleat
  • Monkey World
  • Port Lympne Hotel & Reserve & Leisure Park
  • SEA LIFE London Aquarium
  • Woburn Safari Park

Best Sea Crossing Operator for Groups

  • Winner: P&O Ferries
  • Runner-up: DFDS
  • Condor Ferries
  • Eurostar
  • Eurotunnel
  • Wightlink

Best Group Tour Operator

  • Winner: IOW Tours
  • Runner-up: Greatdays Travel Group
  • Runner-up: Travelsphere
  • Airedale Tours
  • Daish’s Holidays
  • Just for Groups!
  • Riviera Travel
  • Simply Groups
  • South Quay Travel
  • Travel Editions

Best Holiday Park for Groups

  • Winner: Potters Resort, Hopton, Norfolk
  • Runner-up: Norton Grange Coastal Village, Isle of Wight (Warner Leisure Hotels)
  • Devon Cliffs, Exmouth (Haven)
  • Lower Hyde Holiday Park, Isle of Wight (Parkdean Resorts)
  • Mill Rythe Holiday Village, Hayling Island (Away Resorts)

Best Family Day Out

  • Winner: Warner Bros. Studio Tour London – The Making of Harry Potter
  • Runner-up: Natural History Museum
  • Beaulieu
  • Burghley House
  • Drayton Manor Theme Park
  • Legoland Windsor Resort
  • Longleat

Best European Attraction for Groups

  • Winner: Disneyland Paris
  • Runner-up: Guinness Storehouse, Ireland
  • Cologne Cathedral, Germany
  • Keukenhof Gardens, Netherlands
  • Notre Dame Cathedral, Paris
  • Titanic Belfast, Northern Ireland

Best Individual Hotel for Groups

  • Winner: St Kilda Hotel, Llandudno
  • Runner-up: Rendezvous Hotel, Skipton
  • Claremont Hotel, Eastbourne (Daish’s)
  • Constantinou Bros Athena
  • Beach Hotel, Paphos
  • Daish’s Hotel, Isle of Wight
  • The Strand Palace Hotel, London
  • Thoresby Hall Hotel, Ollerton (Warner Leisure Hotels)
  • Yarn Market Hotel, Dunster

Best Group Ticketing Agency

  • Winner: Group Line
  • Runner-up: Encore Tickets
  • Delfont Macintosh Theatres
  • Groups Direct
  • See Groups
  • Ticket Factory
  • Ticketline
  • Ticketmaster

Best Event for Groups

  • Winner: Thursford Christmas Spectacular
  • Runner-up: Christmas at Kew
  • Classical Spectacular – Royal Albert Hall
  • Edinburgh Tattoo
  • John Rutter’s Christmas Celebration – Royal Philharmonic Orchestra
  • Longleat’s Festival of Light
  • RHS Hampton Court Flower Show
  • Royal Ascot

Best Canal or Riverboat Operator for Groups

  • Winner: River Cruise Line
  • Runner-up: City Cruises
  • Canterbury Historic River Tours
  • CroisiEurope Cruises
  • French Brothers
  • MBNA Thames Clippers
  • Thames River Services

Best Rail Operator for Groups

  • Winner: Eurostar
  • Runner-up: GWR
  • CrossCountry
  • LNER
  • South West Trains
  • Virgin Trains

Best Company or Venue Offering Guided Tours

  • Winner: Houses of Parliament
  • Runner-up: City & Village Tours
  • BBC Tours
  • Canterbury Guided Tours
  • Emmerdale Village Tour
  • Groups Direct
  • Royal Albert Hall
  • Shakespeare’s Globe
  • The Original Tour

Best West End Production

  • Winner: Tina: The Tina Turner Musical
  • Runner-up: The Lion King
  • 42nd Street
  • Aladdin
  • Everybody’s Talking About Jamie
  • Les Misérables
  • Mamma Mia!
  • Wicked

Best University Accommodation for Groups

  • Winner: University Of Kent, Canterbury
  • Runner-up: Cardiff University
  • Imperial College London
  • St Aidan’s College at Durham University
  • University of Portsmouth
  • York Conferences at The University of York

Best Historic House and/or Garden for Groups

  • Winner: RHS Garden Wisley
  • Runner-up: Osborne House
  • Blenheim Palace
  • Buckingham Palace
  • Chatsworth House
  • Hampton Court Palace
  • Hever Castle
  • Royal Botanic Gardens, Kew
  • The Savill Garden

Most Group Friendly Hotel Chain or Group

  • Winner: Daish’s Hotel Group
  • Runner-up: Warner Leisure Hotels
  • Abacus Hotels
  • GLH Hotels
  • Jurys Inn
  • Leisureplex Hotels
  • TLH Leisure Resort

Best Attraction for Group Visits – London

  • Winner: Buckingham Palace
  • Runner-up: The View from The Shard
  • BODY WORLDS London
  • Churchill War Rooms
  • Coca-Cola London Eye
  • Cutty Sark
  • Houses of Parliament
  • Royal Albert Hall
  • Tower of London

Best Attraction for Group Visits

  • Winner: The Beatles Story
  • Runner-up: Bletchley Park
  • Aerospace Bristol
  • Brighton i360
  • Leighton Hall
  • Portsmouth Historic Dockyard
  • Shakespeare’s Birthplace Trust
  • Waddesdon Manor

Best UK Destination for Groups

  • Winner: Kent
  • Runner-up: Bristol
  • Bournemouth
  • Canterbury
  • Isle of Wight
  • Liverpool
  • London
  • Manchester

Special award winners…

Innovation in Tourism

  • BODY WORLDS London

Little Treasures of Britain Award

  • Boscombe Down Aviation Collection

Development of Incoming Group Visitors to the UK Award

  • Great West Way – Discover England Fund Project

Technological Innovation Award

  • Hurtigruten

Outstanding Contribution to Group Travel by an Individual Award

  • Lesley Terrell